As a member of The Ecomm Clubhouse (previously known as The Dropship Club), you are welcome to cancel at anytime. Cancellation is immediate, you won’t be charged again. You do NOT need to email us. Please read these instructions carefully. We ask that members follow these instructions & do not email us. Plus it only takes 1-2 minutes to cancel following these instructions! 🙂 It is a simple 2-step process:

1. Identify which payment gateway you purchased with. Some members paid for their membership with the payment gateway Stripe. Some members have paid using ClickBank. It’s easy to identify 🙂
2. If you purchased with Stripe, please use the Stripe cancellation instructions. If you purchased with ClickBank, please follow the ClickBank cancellation instructions. Don’t do both. Thank you 🙂

Emailing Us Does NOT Constitute A Cancellation

Emails requesting a cancellation are not valid. You must manually cancel yourself. We have this rule in place because we care about your membership & do not want you to get charged!

• Because we do not have 24/7 support, we cannot ensure we will read your emails in time before your subscription period is up. Because we don’t want members to get charged for extra months they don’t want, we require members to cancel themselves. Click Here to read our contact policy.
• As part of our contact policy, we have one valid support email: theecommclubhouse@gmail.com that is checked regularly & we ask members to email. Unfortunately a lot of members reply to Wholesale Ted email addresses (such as the free newsletter email, ted@wholesaleted.com) and this is not checked regularly. Cancellation emails are missed when emails are not sent to our support email. Please click here to read how to contact us so that we can help you 🙂

Step 1: Identify If You Paid With Stripe Or ClickBank

When we first launched our course, it was called “The Dropship Club” and we accepted payments with ClickBank. On September 18th 2019 we changed our name to “The Ecomm Clubhouse” and switched payment gateways to Stripe to give our customers a better buying experience.

To cancel, you need to first identify which payment gateway you used. Luckily, it’s very simple:

• If you joined on or AFTER September 18th, 2019 or later then you purchased with Stripe. Please scroll down & follow the Stripe Cancellation instructions ⏬
• If you joined BEFORE September 18th, 2019 then you purchased with ClickBank. Please scroll down & follow the ClickBank cancellation instructions. They are after the Stripe instructions ⏬

You can also identify how you joined based on the confirmation email you received.

If you purchased with Stripe you will instead have a confirmation email from Sarah similar to this:

If you purchased with ClickBank, your confirmation email will look like this:

Step 2: Follow The Cancellation Instructions For Each Payment Method

PLEASE NOTE: You only need to follow the instructions for the payment method you joined with. You don’t need to do both. Please scroll up for instructions on how to identify which payment method you used.

Instructions For How To Cancel If You Paid With Stripe

Please note this only works if you paid with Stripe. Here are the Stripe instructions:

1. Click on “My Membership” in the top menu.
2. Click “Cancel Subscription.” 
3. Confirm you would like to cancel the subscription.

You’ll be asked to confirm you want to cancel in a pop-up box. Confirm you want to cancel, and that’s it!

I Can’t See The Cancellation Button! Why Not?!

Sometimes, members follow these instructions & do not see the button. There are two reasons why that is:

1. The most common reason is that they have ALREADY cancelled. Once you’ve cancelled, the button is no longer available. If you paid with Stripe AND you cannot see this button please email us & we’ll confirm that your account is already cancelled: theecommclubhouse@gmail.com
2. If you joined prior to September 18th 2019 you will not see this button because you paid with ClickBank, not Stripe, and this only works for customers that paid with Stripe. Please scroll down & follow the ClickBank instructions, they’re just below this! 🌞⏬

Instructions For How To Cancel If You Paid With ClickBank

PLEASE NOTE: These instructions will only work if you purchased your membership with ClickBank. If you joined on or after September 18th 2019, you did NOT purchase with ClickBank, you purchased with STRIPE. Please scroll up for the Stripe instructions. Thank you!

It is very simple. To cancel, simply follow these instructions:

1. Visit https://www.clkbank.com 

2. Click “Look Up Your Order”

3. Enter the email address that you signed up wit. In the second box you can enter in:

1. 1. The ZIP code of your billing address (most people enter this in)
   2. The last 4 digits of your credit card/debit card you purchased with.
   3. Your order number (you can find this in your email receipt from ClickBank)

3. Click the “Go!” button. You may be asked to verify your email address:

Go to the email address & find the email. Click on the verification link. Then click the Go! Button.

Once loaded, your account will show all past & current orders you have made with ClickBank. Select The Dropship Club by clicking the “Order Details, Tech Support & Refunds” button next to it:

Your order details will now appear. Click the “Get Support” button under the “Access Now” button.

You will now be able to submit a ticket. When you submit a cancellation ticket, your subscription will immediately be cancelled. Click Cancellation, select any reason from the drop-down menu & type in any message & then click send.

The screen will tell you that your support ticket will be seen within 1-2 business days however the cancellation is immediate and you do not need to do anything. You will not be charged again.